Job Overview: We are seeking a highly motivated and customer-oriented individual to join our team as a Front End Associate. As a Front End Associate, you will be the first point of contact for our guests, providing exceptional customer service and ensuring a positive experience from check-in to check-out. Responsibilities: – Greet guests in a friendly and professional manner, providing a warm welcome upon arrival – Assist guests with check-in and check-out processes, ensuring accuracy and efficiency – Handle guest inquiries and resolve any issues or complaints promptly and courteously – Provide information about hotel amenities, services, and local attractions – Maintain a clean and organized front desk area – Manage reservations and room assignments accurately – Process payments and maintain accurate records – Collaborate with other hotel departments to ensure guest satisfaction – Perform night audit duties as required Skills: – Previous experience in hotel management or hospitality is preferred – Bilingual skills (English/Spanish) are an asset – Strong communication and interpersonal skills – Excellent phone etiquette and customer service abilities – Ability to multitask and prioritize tasks effectively – Detail-oriented with strong organizational skills – Proficient in computer systems and hotel management software At our company, we value our employees and offer competitive compensation packages. Join our team today and enjoy the following benefits: – Competitive pay rates – Opportunities for career advancement within the company – Ongoing training and professional development opportunities If you have a passion for providing exceptional customer service in a fast-paced environment, we would love to hear from you. Apply now to join our team as a Front End Associate! Job Type: Full-time Pay: $16.00 – $17.00 per hour Expected hours: 35 – 40 per week Benefits: 401(k) Dental insurance Employee discount Flexible schedule Health insurance Paid time off Referral program Vision insurance Schedule: Day shift Evening shift Holidays Ability to Commute: West Palm Beach, FL 33406 (Required) Ability to Relocate: West Palm Beach, FL 33406: Relocate before starting work (Preferred) Work Location: In person