At Holiday Inn Club Vacations, we believe in strengthening families. And we look for people who exhibit the courage, caring and creativity to help us become the most loved brand in family travel. We’re committed to growing our people, memberships, resorts and guest love. That’s why we need individuals who are passionate in life and bring those qualities to work every day. Do you instill confidence, trust and respect in those around you? Do you encourage success and build relationships? If so, we’re looking for you. This position will be responsible for providing service to golfers during play by suggestively selling items from the beverage carts. Will respond to general golf course and resort questions in order to enhance the experience of our golfing guests. Will make recommendations regarding resort amenities and local attractions and provide general guidance on golf etiquette. COMPANY BENEFITS Matching 401K Growth & Developmental Opportunities Comprehensive Medical, Dental & Vision Benefits EAP – Employee Assistance Program PTO – Paid Time Off Travel Benefits: Discounts on Vacations and FREE Club Go Points to travel Tuition Reimbursement & Continuing Education Courses ESSENTIAL DUTIES AND TASKS Sell food and beverage items from beverage carts. Assist with other golf, outlet, department and resort needs. Assorted bank control, cash drop, inventory, maintenance duties etc. Answer questions relating to golf course and other resort amenities. Any other tasks that may be assigned. EDUCATION and/or EXPERIENCE Must have high school diploma or GED and some cash-handling experience, or an equivalent combination of training, education and experience. Previous experience in a golf environment is preferred. Previous food and beverage sales experience is preferred. CERTIFICATES, LICENSES, AND REGISTRATIONS Any certifications preferred QUALIFICATIONS Outstanding customer service skills, ability to manage guest concerns on the spot and de-escelate guest issues via real-resolution strategies. Know how to operate a golf cart and radio. Know how to add, subtract, balance cash exchanges, make change and perform end of shift financial audits/drops. Knowledge of property, amenities, rule, processes and procedures. Knowledge of local area attractions, transportation hubs, etc. INDRO1