Job Overview:We are seeking a professional and friendly Front Desk Agent to join our team. The ideal candidate will be responsible for providing exceptional customer service to all guests and visitors. Duties:- Greet guests and provide them with a warm welcome- Check guests in and out efficiently- Answer phone calls and direct them appropriately- Assist guests with inquiries and provide information about the hotel and local area- Handle reservations and cancellations- Process payments and maintain guest accounts- Ensure the lobby area is clean and presentable at all times Experience:- Previous experience in hospitality management or front desk operations is preferred- Proficiency in using phone systems and other office equipment- Strong knowledge of hotel management practices- Excellent customer service skills with a focus on guest satisfaction- Ability to communicate effectively with guests and team members- Bilingual skills are a plus- Experience with night audit procedures is advantageous If you are looking to be part of a dynamic team in the hospitality industry, possess excellent communication skills, and enjoy providing top-notch service to guests, we encourage you to apply for the Front Desk Agent position. Job Types: Full-time, Part-time Pay: $15.00 – $18.00 per hour Expected hours: 60 – 80 per week Benefits: 401(k) Dental insurance Employee discount Flexible schedule Health insurance Paid time off Vision insurance Schedule: 8 hour shift Day shift Evening shift Morning shift Night shift Overnight shift Ability to Relocate: Jacksonville, FL 32218: Relocate before starting work (Required) Work Location: In person